db777 Privacy Policy

Scope and Applicability of the Policy

This Privacy Policy applies to all services, websites, and mobile applications of the db777 platform. It is in effect whenever you register an account on db777, play games, participate in betting activities, or contact us.

By using db777's services, you are considered to have read and agreed to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform.

What Information We Collect

A. Identity and Contact Information

At the time of account registration, we collect the following information from you:

• Full name
• Email address
• Mobile number
• Date of birth (for age verification)
• Residential address

B. Identity Verification Information (KYC)

For safe and responsible operations, db777 takes the necessary steps to verify user identity. As part of this, we may collect:

• Copy of national ID card or passport
• Proof of address document (utility bill or bank statement)
• Proof of ownership of payment method

C. Financial and Payment Information

When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or bank transfer, the relevant transaction details are stored in our system. We never store full account numbers or card numbers.

D. Technical and Usage Information

Information automatically collected from your device and browsing behavior includes:

• IP address and device identifier
• Browser type and operating system
• Pages visited and session duration
• Gaming activity logs and betting history
• Login time, location, and device fingerprint

How Information Is Collected

db777 collects information through three main channels:

• Directly provided: When you fill out a registration form, complete identity verification, or contact support.
• Automatically collected: From your device through cookies, log files, and tracking technologies.
• Third parties: Information received from payment providers, fraud detection services, and identity verification agencies.

Purposes for Using Information

db777 uses your information for the following legitimate purposes:

A. Service Operation and Improvement

• Creating and managing accounts
• Processing transactions and approving withdrawals
• Personalizing the gaming experience
• Resolving technical issues

B. Security and Compliance

• Verifying user age and identity
• Preventing fraud, money laundering, and illegal activities
• Implementing responsible gaming policies
• Complying with applicable laws and regulations

C. Communication and Support

• Sending account-related notifications
• Responding to support requests
• Communicating policy changes or important information
• Sending promotional communications with your consent

Sharing Information with Third Parties

db777 never sells your personal information. However, information may be shared in the following limited circumstances:

A. Payment Providers

When processing transactions via bKash, Nagad, Rocket, Upay, and bank transfer, the necessary transaction information is shared with the relevant payment service provider. This information is used solely to complete the specific transaction.

B. Technology and Security Partners

The minimum necessary information may be shared with game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others), cybersecurity services, and identity verification agencies for operational purposes. All such partners operate under strict confidentiality agreements.

C. Legal Obligations

Where db777 is legally required to disclose information under a court order, a lawful request from law enforcement, or applicable law, we fulfill that obligation.

Cookies and Tracking Technologies

The db777 website uses cookies and similar tracking technologies. These help improve your browsing experience, ensure secure account login, and analyze platform performance.

Types of Cookies Used

• Essential cookies: Required to maintain login sessions and ensure security.
• Functional cookies: Remember your preferences and settings.
• Analytics cookies: Used to understand how users interact with the platform.

You can control or disable cookies from your browser settings, though this may limit the functionality of some services.

Data Storage and Security

Security Measures

db777 employs industry-standard technical and organizational measures to protect your information, including:

• 256-bit SSL (Secure Socket Layer) encryption
• Encrypted storage of sensitive data
• Access controls and regular security audits
• Data storage in secure data centers
• Unusual activity detection systems

Retention Period

Your information is retained for as long as your account is active or as needed to provide services. Even after account closure, certain information may be kept for a defined period to meet legal obligations, resolve disputes, and prevent fraud.

International Data Transfers

In the course of providing our services, your information may sometimes be transferred to servers located outside Bangladesh. For such transfers, db777 ensures that the receiving party maintains adequate data protection standards and complies with applicable law.

For international data transfers, we protect your information through contractual safeguards, encryption, and access controls.

Protection of Minors

db777's services are intended only for those aged 21 and above. We do not knowingly collect any personal information from minors. Through our age verification process, we ensure that no underage person is registered on our platform.

If a parent or legal guardian becomes aware that their minor child has provided information to db777, please contact us immediately. We will delete that information promptly.

Your Rights

As a db777 user, you have the following rights regarding your personal information:

A. Right to Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your stored information.

B. Right to Rectification

You may request correction of any inaccurate or incomplete information. Some information can be updated directly from your account settings.

C. Right to Erasure

In certain circumstances, you may request that your information be deleted. However, if there are legal obligations or active disputes, it may not be possible to delete all information.

D. Right to Object to Processing

You have the right to object to the use of your information for direct marketing purposes. We will action such a request as soon as possible.

E. Right to Data Portability

You may request your information in a structured, machine-readable format.

Policy Changes

db777 may update this Privacy Policy from time to time. If there are significant changes to the policy, we will notify you at your registered email address or post a notice on the platform. Continued use of the platform after the updated policy is published will be considered acceptance of the new policy.

The most recent policy applies at all times. We recommend that you review this page regularly.

Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 — in Bengali and English

Our support team takes any privacy-related concerns seriously and is committed to providing a resolution as quickly as possible.